Contact Us

WE’RE HERE TO HELP

Have a question about your order, need help choosing the right frame, or simply want to know more about HEGICHI?

We’d love to hear from you.

Our customer care team can assist with:

• Order status and tracking

• Shipping and delivery questions

• Returns and refunds

• Product and eyewear questions

• General inquiries

GET IN TOUCH

Email: support@Hegichi.com

You can also send us a message using the contact form below.

Please include your order number when contacting us about an existing order so we can assist you more quickly.

RESPONSE TIME

We aim to respond to all inquiries within 1-5 business hours.

During weekends, holidays, launches, or periods of high demand, responses may take a little longer. We appreciate your patience and will get back to you as soon as possible.

COLLABORATIONS & PARTNERSHIPS

Interested in working with HEGICHI?

For creator collaborations, partnerships, press, and other business inquiries, please contact us and include “Collaboration” in the subject line.

HEGICHI

Los Angeles • Dubai • Worldwide

Find your frame. Make it yours.